Privacy Policy
Last updated: 3 September 2026
Select Parts Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Select Parts Ltd is the data controller for the personal information we collect through this website. Registered address: Select Parts Ltd, 27 Old Gloucester Street, London, WC1N 3AX VAT number: 16636479 If you have any questions about how we handle your data, please contact us using the form on our website.
2. What Personal Data We Collect
We may collect and process the following personal data: • Name — to identify you and personalise our communications. • Email address — to respond to your enquiries and send order-related correspondence. • Message content — the details you provide when submitting a contact or enquiry form. We do not collect payment card details directly. Any payment processing is handled by a third-party provider subject to their own privacy policy.
3. How We Collect Your Data
We collect personal data when you: • Complete and submit the contact or enquiry form on our website. • Send us an email or otherwise contact us directly. We do not use cookies for tracking or advertising purposes beyond what is strictly necessary for the website to function. Where any analytics or functional cookies are used, you will be informed via our cookie notice.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases to process your personal data: • Legitimate interests (Article 6(1)(f)) — to respond to enquiries you have submitted and to manage our business relationship with you. • Contractual necessity (Article 6(1)(b)) — where processing is necessary to fulfil an order or service agreement with you. • Legal obligation (Article 6(1)(c)) — where we are required to retain records for tax, accounting, or regulatory compliance purposes.
5. How We Use Your Data
We use the personal data we collect to: • Respond to your enquiries and provide customer support. • Process and fulfil orders, including arranging delivery and handling returns. • Comply with our legal and regulatory obligations. • Improve our website and services. We will never sell, rent, or share your personal data with third parties for marketing purposes.
6. How Long We Keep Your Data
We retain personal data only for as long as necessary for the purposes described in this policy: • Enquiry and contact form data: up to 12 months from the date of your last contact, unless an ongoing business relationship requires longer retention. • Order and transaction records: up to 7 years in line with HMRC requirements for financial records. Once data is no longer required, it is securely deleted or anonymised.
7. Sharing Your Data
We do not sell or trade your personal data. We may share your data with trusted third parties only where necessary: • Delivery and logistics partners — to fulfil your order. • IT and hosting service providers — who process data on our behalf under a data processing agreement. • Legal and regulatory authorities — where we are required to do so by law. All third parties are required to handle your data securely and in accordance with UK GDPR.
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data: • Right of access — you can request a copy of the personal data we hold about you. • Right to rectification — you can ask us to correct inaccurate or incomplete data. • Right to erasure — you can ask us to delete your data where there is no lawful reason to continue processing it. • Right to restrict processing — you can ask us to limit how we use your data in certain circumstances. • Right to data portability — you can request your data in a structured, machine-readable format. • Right to object — you can object to processing based on legitimate interests. • Rights related to automated decision-making — we do not use automated decision-making or profiling. To exercise any of these rights, please contact us via the enquiry form on our website. We will respond within one calendar month.
9. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. Our website uses HTTPS encryption to protect data in transit. Access to personal data is restricted to authorised personnel only.
10. Transfers Outside the UK
We do not routinely transfer your personal data outside the United Kingdom. Where any transfer is necessary, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as adequacy decisions or standard contractual clauses.
11. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection authority. ICO website: https://ico.org.uk ICO helpline: 0303 123 1113 We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO. Please reach out to us first via our contact form.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will always show when the policy was last revised. We encourage you to review this page periodically.